Tired of Guessing What Members Want? Just Ask.

PropFuel gives association membership and marketing professionals the tools to improve member insight and engagement - leading to a more personalized member experience, greater member value and higher retention.

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Helping over 280 associations create a more personalized experience for members

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The PropFuel Methodology

Ask

Each interaction begins with a question via email, website or sms, seeking insight on that particular member’s needs as they relate to your strategic initiatives.

Capture

Your member’s response, plus additional data, is immediately captured in PropFuel, also updating other systems including your AMS.

Act

Their response triggers a series of personalized, automated actions to deliver immediate value, while also setting the stage for more relevant future interactions.

How PropFuel Works

PropFuel takes the Ask-Capture-Act methodology and applies it across Email, Website and  SMS channels, allowing you to reach and engage your members wherever they are. Get the information you need about your members to provide them with the best, most personalized experience with your association possible.

Email

Send engaging emails that are designed to grab your member’s attention and elicit a response. Give members multiple ways to respond, including: Yes/No, ranking, multiple choice, Net Promotor Score, and 
open-ended.

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Email

Send engaging emails that are designed to grab your member’s attention and elicit a response. Give members multiple ways to respond, including: Yes/No, ranking, multiple choice, Net Promotor Score, and 
open-ended.

Learn More

Website

Use banners, pop-ups and modals on your website to send messages to your members and get them to respond so you can learn more about their individual needs. Target only the members you don’t have the answers for.

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Website

Use banners, pop-ups and modals on your website to send messages to your members and get them to respond so you can learn more about their individual needs. Target only the members you don’t have the answers for.

Learn More

SMS

Leverage text messaging to grab your member’s attention and send them to a PropFuel landing page where you can ask questions and have them respond.

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SMS

Leverage text messaging to grab your member’s attention and send them to a PropFuel landing page where you can ask questions and have them respond.

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Loved By Associations

Each interaction begins with a question via email, website or sms, seeking insight on that particular member’s needs as they relate to your strategic initiatives.

A Key Platform for your Membership Stack

PropFuel is unlike other platforms in the membership tech stack.  It goes beyond surveys and static emails that don't deliver the responses you need.  Easily gather member insights and act immediately to personalize your member experience.

Single-click integrations with the most popular AMS and marketing platforms

Easily integrate PropFuel and the data it collects about your members directly with the association systems and databases you already use with a single-click.

How PropFuel is different than marketing automation

PropFuel is an engagement platform built to help associations move beyond broadcast-style, digital communications to meaningful, two-way conversational interactions with members.

PropFuel fills in the gaps of marketing automation tools, helping you learn more about your members by asking questions and eliciting responses, as opposed to observing behaviors and making inferences about member needs.

Dont Take Our Word For It

Who knew that members would start asking for emails from us?! PropFuel opened doors to two-way communication with members. It’s easy for us to set up and simple for them to respond.

Amanda Allen
Manager, Communications and District Relations
New York Chapter of the American College of Physicians

I highly recommend If you aren't using PropFuel to drive engagement, you are missing out. I highly recommend PropFuel. Great tool that helps us learn what members need and create conversations and value with them. Our members are loving how we are using it, to give them a voice.

Jacqueline Gloria
Vice President of Operations
OHI

PropFuel is bad a**! I swear I was just about to call this member to check on their renewal and then got the alert from PropFuel that they were planning to renew. 23% response rate and the increase in renewals is awesome. Plus I like that it verifies some of the things I'd been wondering.

Andy Duncan
VP, Membership
National Hospice and Palliative Care Organization