Verne Harnish, author of Rockefeller Habits had this in one of his recent emails...
T-Mobile's trash talking CEO, John Legere, has overseen revenues double and profits soar since he took over in 2012. The key, quoting Legere:
"Listen to employees, listen to customers, shut the f*@k up and do what they tell you."
In fact, as part of Verne's Scaling Up business growth program, he has a what he calls the Rockefeller Habits Checklist. 10 things you need to focus on in your business to drive success. Number 5 is focused on Employee Input and number 6 is centered around customer feedback.
If you've heard of the Traction EOS program, which is similar to Scaling Up, they have an Organizational Checkup with 20 items on the list. Number 17 is focused on ensuring you have a system in place for regular Employee and Customer feedback.
Do you? Let us help. Visit www.PropFuel.com if you want to see how you can use PropFuel to set up one single system for employee and customer feedback. In less than 15 minutes, you can begin the process of getting your entire team focused on maximizing customer growth!
_________________________
PropFuel is the first platform to focus on both employee and customer feedback!Our customers are enjoying the impact employee engagement is having on their organization and are looking forward to our customer engagement function which we will be launching in Beta on April 1st.PropFuel is the first to offer a system that touches both your employees and customers so that your entire team is focused on customer growth.We would love to get feedback as we build the customer facing side of the platform. If this concept intrigues you and you would like to chat and learn more about our Beta program, visit www.PropFuel.com and we can find a time to talk.
.png)