A few months ago we rolled out Customer Feedback to accompany PropFuel Employee Feedback and Peer-to-Peer Recognition.
- We've had a lot of great feedback ourselves, and now our Customer Feedback is 100% configurable. • Send questions to and drive insight from any stakeholder group including different customer segments, board of directors, partners, etc...
- Create a cadence with any frequency (hourly, daily, weekly, monthly or quarterly).
- Ask multiple questions. While we recommend keeping ongoing check-ins short, you can ask as many questions as you want.
- Send ad-hoc surveys or an ongoing question cadence over time.
- Multiple question types: Open ended, NPS, multiple choice, scale, yes/no
- Respond in email: Customers can respond directly in email to boost response rates
If you're already a PropFuel Subscriber and want help setting up customer feedback, or if you would like to see a demo of PropFuel and learn how to drive insight through employee and customer feedback, let's set up a time to talk.
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